FAQ - Frequently asked questions

Frequently asked questions, explained simply and easily!

Check In / Check Out?
Check in from 4:00 p.m. Check out by 10:00 a.m. (We ask for your understanding that we need time to clean.). If you arrive earlier, you can enjoy our breakfast buffet on the day of arrival. If you want to leave later, our winter garden, our beach or our wellness area are available to you free of charge!

Late arrival?
We can be reached via our reception from 0:00 a.m. to midnight.
From 10 p.m. we calculate a late check in surcharge of €20.00

Laundry?
We provide you with bath, bed and table linen free of charge. Please bring your own large beach towels. We would be happy to wash your laundry with us. Simply arrange with our reception.

Sauna towels / bath towels / bathrobes for our BARRY MEMLE MiniWaterWorld?
You can get it at our reception at any time.

How do you pay your bill?
You can pay with us in cash or with ATM, VISA, MASTER, DINERS or AMEX.

Parking?
Parking is available directly in the resort free of charge!
Garage (lockable): €25.- / night